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When am I a journalist?

Posted by jason on 23 February 2009

I’ve left off on the issues I raised some weeks ago in the last few posts because frankly, I found a lot of the discussion - especially as it happened on this blog and LP - distracting rather than clarifying. But Margaret Simons keeps usefully raising the topic, and her latest stimulated me to get some thoughts down.

I’ve used some of the time since the last post to do some more reading around the issue, and in particular I found the work of US Legal scholar Daniel Solove to be helpful, especially his book The Future of Reputation, (I bought it before realising it’s available for free at the link). Solove’s context is different, as he’s writing from a country that constitutionally protects free speech. But his examples are international, and I think the issues he raises are relevant everywhere. I don’t draw on it too explicitly in this discussion, but I will in upcoming publications that expand on the theme of this post.

Rather than focussing on who is or isn’t a journalist - which doesn’t really matter in the end - I think there is a more useful way of thinking about this for bloggers and anyone putting information online. The key question that I think needs to be more commonly asked is: when am I a journalist?

Some preparatory remarks are necessary before I come to that. The bottom line that everyone needs to recognise is that when you’re putting information online for an audience, you’re publishing. The mode of communication that we encounter in the blogosphere and especially on even more immediate platforms like Twitter is deceptive. Microblogging in particular can feel a lot like a face-to-face conversation, but it’s much less ephemeral. Barroom gossip does not create a permanent, globally accessible archive; unsecured Twitter streams do. Social networking services can be similarly beguiling. But acts of publishing on these platforms take us legally, and I believe ethically into a similar space to publishers of other, “older” media.

Publishing has legal implications. The key laws that apply to publishing in Australia involve intellectual property, defamation, vilification, and for some political bloggers, electoral laws. I’ll mainly talk in this post about legal defamation and ethical issues around reputation. Litigants and the courts have demonstrated that they will act when they feel they have been defamed online, so the dangers are real. Peter Black has been involved with a team at QUT which has been preparing a legal guide for bloggers, (I am trying to confirm whether or not that’s had a release) and efforts like this recognise that knowledge of publishing laws are far less widespread than they should be. There may be an argument for reforming these laws in the light of new technologies, but for the moment they’re there, and can’t be wished away.

I’d argue that there is always an ethical dimension to publishing as well, and that the obligations it brings are at least as significant as those attaching themselves to “older” media forms. If I blog or tweet some information about someone, I’ve publicly revealed it just as surely as if I’d published it in a local newspaper.

In significant ways, as Solove also argues, I believe online publishing is “publishing plus”. Material on a public blog or Twitter stream is accessible from anywhere in the world. It is archived, and can be searched for with an in highly efficient ways. And none of us can make any solid guarantees about the way information will circulate once we have published it online. Material can be republished and recirculated across a range of sites and platforms with an astounding ease and rapidity. It’s very easy to lose control of information. An appealing piece of gossip can spread far beyond our own social networks, and can even become a global meme. If we say something damaging about someone that we later regret, or find to be incorrect, retracting or deleting the information in the spaces we do control may not be enough to undo the damage. And I’d offer a basic ethical principle in connection with all this: that unnecessary and avoidable damage to others’ reputations should be avoided where possible.

It’s this common act of publishing that justifies continuing to talk about journalists and bloggers together. Publishing is what the profession and industry of journalism is structured around, and that’s why bringing up journalists, and camparing their practices to bloggers will often be useful for bloggers.

That’s not least because the practice of industrial journalism — or the ideal version of it — has built-in mechanisms  that address these legal and ethical dimensions of publishing. Journalists have evolved a range of techniques and habits that minimise the risks that come with publishing. They try to confirm information in person or in conversation, and are trained to consider the reliability of their sources. They are less vulnerable as individuals to legal difficulties because major news outlets have specialists to check legal aspects of stories, but they are trained to have a thorough working knowledge of the legal dimensions of publishing. And most journalists do recognise additional ethical limits on the kind of information they will pass on. My union, the Media Entertainment and Arts Alliance, has a formalised code of journalistic ethics, but there are unwritten rules as well.

There are many different kinds of blogging. Margaret Simons has offered a useful taxonomy. Some bloggers only do commentary, some only ever publish recipes or book reviews. But there will be occasions for many bloggers where they alone are in receipt of a piece of information about some individual which they’ll be tempted to publicise more widely. “News” is the term that journalists use, but it may be helpful to think in terms of “gossip” as well. (The latter term need not be read as perjorative, and the boundary between news and gossip has never been clear, as scholars like John Hartley have amply shown. Gossip performs many useful social functions, as Solove’s discussion of gossip demonstrates.)

In the moments when they’re deciding whether or not to publish a piece of news or gossip that’s not generally known or available, I suggest that the best strategy is for bloggers to think of themselves as journalists. My answer to the question in this post’s title is: you’re a journalist when you’re publishing news. In that situation I think it’s a good strategy  for bloggers to behave as journalists ideally would, and ask themselves the same questions that journalists do.

That means trying to confirm information, and not just because truth is a defence against defamation in every Australian jurisdiction. If you can get confirmation from a reliable source - preferably the person, people or organisation that the news is about - legally, you’re in the clear. You can also have the satisfaction of knowing that you’re telling the truth.  There are many ways to make sure of information, but I still think that it may mean occasionally picking up the phone. Notwithstanding John Quiggin’s point about journalists having a kind of professional licence that excuses such intrusions, if bloggers want to avoid trouble they may occasionally need to steel themselves and ring the subject of their rumour.

Thniking of yourself as a journalist also means asking whether a particular piece of information actually needs to be revealed to the world. If journalists generally have better support structures than bloggers for deciding whether to publish something, the advantage many bloggers have is that they don’t generally live or die on their “scoops”. They have time to think things over. With that time, they should ask whether they’re prepared for what they’re publishing to be an indelible part of the global information archive, and whether they’re happy with the risk that it might spread and be republished in spaces they don’t control. They should realise that there’s a good chance they won’t be able to take the information back once they’ve published. If the information likely to damage someone’s reputation, even if its true, is there some broader interest that justifies doing such damage?

Knowledge and practice will make it easier to answer these questions, and some experienced bloggers may have instincts as good as any journalist in making publishing decisions, so that this discussion will be redundant. But for new bloggers, and the hordes of people currently signing up to microblogging services, it may not be obvious that any of this applies to them. In a dynamic, growing and fragmented publishing environment, useful norms can struggle to take root. As an academic, it occurs to me that disseminating training and information to the broader community about these issues is a far more pressing task than, say, finding out what bloggers may or may not think they’re doing.

None of this, by the way, is an argument against the robust political discourse in the blogosphere. I like snark as much as the next person, and hypocrisy sometimes deserves to be exposed, whatever the reputational damage inflicted. (Indeed, I’ve been bemused by the outbreak of preciousness in recent days surrounding one particular “gatewatching” effort - I hope to post more on this soon).

Rather, it’s a simple claim that whoever is publishing may have something to learn from the approach of those who do it for a living, and may benefit from thinking about themseleves as journalists on those occasions where they are delivering news to an audience.

As I said, there will be more from me on this topic, but this is where I’m at for now.

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More journalists and bloggers stuff

Posted by jason on 19 January 2009

The debate about the ethics of naming Katherine Wilson has spilled over to Troppo, where Don Arthur reflects on his own actions, and responds to my concerns. The new registration thingy at Troppo is taking awhile to give me a password, and my lunchbreak is probably my only window for blogging today, so I’ll reply here rather then there. Sorry Troppo folks.

I’ve tried not to personalise my comments at any stage, except when directly replying to people. I know the way that tends to turn out, and I’m really trying to advance some general principles and have a discussion about ethics, rather than trying to offer free character assessments to anyone in particular.

For what it’s worth, I think by the standards I’ve been trying to advance, Don behaved well. He tried to confirm his hunch with Wilson, and his reporting of what other blogs were saying was fairly unembroidered until he did get some confirmation via Margaret Simons. I have said Don was an exception to what I have been saying about bloggers’ treatment of this information (without directly naming him) from my first post on this topic.

Read more…

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Journalists still use telephones.

Posted by jason on 18 January 2009

I’ve had to be away from my computer since Friday, as I’ve been entertaining visitors. When I came back the last thread had been transformed out of all recognition. I thought that rather than address everything that had been said there with further comments, and in the light of further posts at The Content Makers and LP, it might be good to post anew.

Over the last few days a mysterious piece of woodwork called the “journalists versus bloggers frame” has kicked around a fair bit. What motivated my original post was, in part, a desire to trouble an idea that seemed to be doing the rounds that comparisons between bloggers and journalists were necessarily uninformative, even misleading - “out of court” as I said initially. I elaborated on this in comments in the last thread. While I don’t think it’s the only lens through which practices of blogging ought to be viewed, I think there are times in which it’s perfectly legitimate and relevant to compare the actions of bloggers and journalists. There are circumstances in which the actions of bloggers and journalists overlap sufficiently for the comparison to be informative. This is one of them.

What’s at issue is a very specific question: when is it right to publish details of someone’s identity, knowing that revealing this information may have damaging effects on the the reputation of the person concerned? This is an ethical question with implications for the practice of anyone engaged in publishing information. My answer to the question is: the appropriate time to name someone publicly is after you’ve had some solid confirmation of the person’s identity, and ideally this should be first-hand confirmation.

Read more…

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Long time between drinks/the “second wave”

Posted by jason on 25 August 2008

It’s been awhile between drinks here on Gatewatching. My excuse is that I’ve moved jobs, and things have been (and remain) frantic here at GetUp! (Not sure about Axel and Barry’s excuses ;) )Big news soon, but the job has been something of a continuation of my work on youdecide2007 and queenslanddecides, with a little bit of open australia mixed in, and some other spesh features. Watch this space.

Anyway, I’m inspired to post today by what seems to me to be indications of a definite move into a second “wave” or “phase” of Australian political blogging. A lot of bloggers seem to be moving towards group blogging, underwritten by advertising revenue - higher-traffic political bloggers are moving towards long-term, monetised and (hopefully) more sustainable models of content-making. (This is apart from those bloggers - the Bolts, Blairs and Dunlops - who are already operating successfully within MSM sites).

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Thinking through Citizen Journalism

Posted by Snurb on 26 June 2008

(Crossposted from snurb.info - for full coverage of the CCi conference, see here.)

Brisbane.
The post-lunch session at the CCi conference starts for me with a panel on citizen journalism which involves my colleague Jason Wilson from Youdecide2007 (and Gatewatching.org), Larvatus Prodeo’s Mark Bahnisch, and Graham Young from Online Opinion. Their theme is the role of citizen journalism in the 2007 Australian federal election.

Mark Bahnisch speaks first, and highlights the fact that news blogging and citizen journalism is a form of work, and in the longer term cannot be sustained simply by opposition to government and mainstream media. The latter perception persists both amongst detractors and proponents of citizen journalism, however, even in spite of evidence to the contrary. Mark points to his own experience in the 2007 election campaign, running and contributing to LP as well as New Matilda, Crikey, and various other news and commentary outlets - this is a significant workload which in most cannot be sustained on a purely voluntary basis. (Indeed, Mark did receive pay for some of these activities.)

Read more…

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Burchell on bloggers, or, blogophobia.

Posted by jason on 23 June 2008

Gary Sauer-Thompson alerts us today to a very, very peculiar piece by David Burchell on something he calls the “political blogosphere”. Burchell’s version doesn’t much resemble the one I know. I’ll quote a little:

At other times it seems the wheels of the political blogosphere are greased with the oil of personal vitriol.

Indeed, on one view the chief purpose of the political blog isn’t the production of argument, but rather the staging of ceremonies of degradation and purification. The blogger’s goal is to solidify a tribe of acolytes around them, and to ritually degrade those who are seen as renegades from the cause.

Now, some of Burchell’s past work I’ve enjoyed, including his book Western Horizon, but this is pretty glib, to say the least. It’s an utterly sweeping comment to make about political bloggers, and anyone who reads political blogs regularly knows that right across the political spectrum, there are bloggers who do much more than engage in flame-baiting. Even those who do specialise in snark will usually have more interesting and considered things to say from time to time.

It’s hard to know who he means. Is Burchell including his colleagues at the Australian in this (whose work is often now presented online in “blog” form)? What about News Limited colleagues who are active bloggers, like Tim Blair, Andrew Bolt, Tim Dunlop and Jack Marx? Is he saying that they are all just “staging ceremonies of degradation and purification”? Or does he just mean independent bloggers? If so, is it really the case that blogs from Ambit Gambit to Club Troppo to LP to the psephs are all just engaging in personal abuse? These don’t seem to me to be sustainable claims. Also, whose “view” is he quoting here? None of it makes a lot of sense, or rather, it’s hard to make sense of because it’s at such a high level of generality.

One of Sauer-Thompson’s commenters suggests that Burchell’s really just “trolling in a column”, and the lack of specificity or generosity in his comments makes that conclusion tempting. P’raps he needs someone to offer him a guided tour of Australia’s blogosphere - from left to right, and from MSM to independent bloggers - in order that he might come to appreciate the diversity that’s out there.

More on this from Kim at LP.

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NAB-gate part 2: Advice to McCain also applies to banks.

Posted by jason on 20 June 2008

This is a follow-up to the other day’s post, and the first of two that nicks stuff from the always stimulating Tree of Knowledge ;)

Via TOK comes some advice from Todd Zeigler on John McCain’s “spread the word” campaign, which has been seen by bloggers as a toolkit for outright trolling. (Go to the TOK post for the full story). Zeigler offers some pointers for those who want to engage with the blogosphere, and campaign on existing blogs.

  1. Read the blogs and familiarize yourself with their communities before posting comments.
  2. Read the actual post you are commenting on before posting anything. Read other people’s comments as well before posting.
  3. Make sure your comments are on topic.
  4. Participate in the community beyond simply posting pro-McCain materials.
  5. Be civil and respectful of others members of the community,

Sounds like a pretty sensible set of guidelines that could serve more generally for anyone hoping to engage with the blogosphere to promote their services. That could include, say, large Australian banks and their PR representatives.

To put it simply - don’t just randomly add a spammy comments to every blog: if you want to get into the blogging space, do it properly and respectfully!

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The Blogosphere’s Newspoll ritual.

Posted by jason on 17 June 2008

Newspoll Tuesday has become a bit of an occasion in the Australian blogosphere. The influence of the pseph bloggers, the moments of antagonism between the blogosphere and the Oz last year, the motivation to enter into further fruitful dialogue with Dennis Shanahan, and the urge to take Dr Nelson’s temperature have meant that most of the major blogs will offer some opinion on the latest numbers.

Today’s no exception. The headline news, which even Mr Shanahan has forced himself to read out, is that Nelson’s surge is over for the moment, and that Labor has boosted its support at the Coalition’s expense. Nice takes include Tree of Knowledge’s snarky rhetorical questions and disturbing photoshopping, Kim at LP’s questions about the media’s real influence on public opinion, Andrew Bolt’s call for Dr Nelson’s head, and Tim Dunlop’s scepticism about the whole concept of a “Honeymoon”. Pride of place, as always, goes to the psephos takes - Pollbludger’s discussion thread, Mumble’s spin smackdowns, and Possum’s detailed analysis (including wonky graphics and a Pollytracker update).

Yes, Newspoll Tuesday gives a warm fuzzy feeling of regularity for the blogosphere connoisseur. But it may be more important than that. Even though it’s based on an MSM poll, it might show that the Australian blogosphere is developing it’s own news cycles and temporality. The peculiar trajectory of the development of political blogging here (as well as the features of Australian democracy) mean that, at least once a fortnight, everyone is talking about the same thing.

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Bank botches blogosphere break-in: NAB’s “spam-gate”

Posted by jason on 16 June 2008

Today’s Crikey carries a story about the NAB (or rather a PR firm representing them, Cox&Inall) spamming Australian blogs with promotional comments. Rather than impotence treatments or naughty pictures, this spam (posted on sports blogs) was inviting blog readers to enter a promotion being run for the bank. The story is behind the Crikey paywall, but I reprint here a part of the story where they questioned someone from the PR agency about the strategy:

Cox+Inall had searched for blogs that included AFL coverage and were “well-enough read to attract readers who might be interested in our offer,” said Ms Glennie-Holmes. No-one at NAB or at Cox+Inall had considered approaching blog owners first for permission before posting their promotional messages, she said.

“Blogs are a public forum”, said Ms Glennie-Holmes. NAB and Cox+Inall felt this meant commercial interests could feel free to contribute unsolicited and irrelevant commercial material as comments, placing the onus on blog moderators to reject or delete unwanted comments.

“We identified five or six blogs where we felt we’d give it a try,” explained Ms Glennie-Holmes. “We chose blogs where we thought the moderators would review and decide whether or not to carry our message…it was up to the blogger to decide whether they would leave the comment there or delete it.”

I really don’t think that this is a good way forward for big business to engage with the blogosphere. Indeed, it betrays a pretty serious misjudgement on the part of Cox+Inall and their client’s about the nature of blogging and its rules of engagement. Claiming that blogs are a public forum is a major simplification of the relationship between bloggers, their regular readers and commenters and the wider world. It’s also disingenuous - they were really looking to get some free advertising at bloggers’ expense.

At minimum, some sort of consultation with the blogs’ authors/moderators in getting their promotion to their audience is in order when third-party commerical organisations want access to blogs. But of course, given the objections of some readers when bloggers decide to take ads, the need to tread carefully doesn’t end with having a word with the author.

NAB seems to have managed only to alienate the sympathies of people whose audience they clearly wish to reach. It seems that PR firms still have a lot to learn about the blogosphere’s ground-rules.

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Possum gives back - The Possum Box sails forth

Posted by jason on 16 June 2008

Along with his fellow pseph bloggers, Possum Comitatus made a big splash during the Federal Election campaign, and he now has a loyal, politically literate readership. Now he’s giving some more back to the Australian blogosphere.

On the weekend, he launched a companion site for his blog, the Possum Box, that he’s thrown open as a forum for anyone who’d like to make a start in political blogging. He explains it in the about section of the new blog:

The Possum Box is a spin off from the Possums Pollytics site , providing a means for both occasional political writers and new political bloggers to have their work exposed to a larger audience.

While the internet is often described as having removed the barriers to entry in the broad media space, the obscurity faced by new bloggers and occasional writers is the biggest impediment to a new media landscape where quality can be allowed to speak for itself.

This project attempts to assist in exposing new political writers to a larger audience with the hope of facilitating the underlying meritocratic powers of the internet - letting good stuff rise to the top, relatively quickly, even if only in its own niche area.

From my own experience of becoming an accidental blogger in 2007, readership grows from the charitable actions of larger established blogs in picking up the work of new people and exposing them to a larger audience. After being the beneficiary of such exposure by others and becoming an established high traffic blog in my own right, it’s only fair that I now do the same for new writers in the Australian political blogosphere - perhaps even encouraging the development of a valuable tradition in the process.

Great move, and nice to see someone recognising the lonely, difficult time people have when they’re starting out. The whole initiative is also incredibly refreshing in a space that so often seems consumed by the unlovely imperative to self-promotion. Good luck, Poss, and readers should get over to the site and see if they’d like to support it with their own pearls of wisdom. (There are two great posts there already).

(PS - My only concern is that “The Possum Box” sounds like another name for that place where one’s significant other sends one after a bout of bad behaviour - i.e. the “doghouse”. Never mind.)

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